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Didn’t get a free recycling cart in Louisville? Here’s what's going on and what to do


Shortly after Louisville started delivering free, large recycling carts to homes in June, complaints and requests began streaming in by the dozens each day.

“I recycle all the time and did NOT receive new cart with blue lid,” wrote an Irish Hill woman.

“Every one received a Big Ben on my street but me,” wrote a Prestonia resident.

“I would like to know why I, and some others who recycle, did not receive one of the new carts while some neighbors who haven't recycled in 20 years did,” wrote a Bon Air man.

The city recently switched to an every-other-week recycling pickup schedule, a cost-saving measure it says “does not decrease the quality of services,” though the move has left some with overflowing containers and others who were missed left waiting for their free cart.

Ahead of the switch to the new schedule, which started July 12, the city received grant money to buy 28,000 blue-lidded 95-gallon carts.

These carts are replacing the 18-gallon orange bins, which after Dec. 31, 2021, will be discontinued and no longer be emptied by the city.

An audit last fall determined who received the carts on their initial rollout in June.